Privacy Policy

"Philoxenia HOTEL" Psakoudia, Ormylia, 63071, Sithonia, Halkidiki,

Greece, VAT number: 081457999, POLYGYROS

Privacy Policy Site Character

Valid from 25-05-2018

Thank you for visiting the Website of the Hotel   PHILOXENIA HOTEL -A & TASIOS OE

Before using our website, please carefully read this Privacy Policy (PS).


The company as a controller informs you how to collect and process information about you.

Personal data (PS) is any information referring to natural persons whose identity is known or can be verified.

The protection of your personal data is very important for the company that takes steps in this direction when you visit its Website.

This Personal Data Protection Policy lists the type of information we may collect during your visit to our Site and we inform you of how we use this information. When you voluntarily provide us with personal information, such as your name, address or email address, we treat that information with complete confidentiality. Without prejudice to specific provisions of this Personal Data Protection Policy, no personal information shall be the subject of rental, sale, public posting or notification to other companies, organizations or websites. As reflected in the Terms of Use of the Website and the Cookies Policy, the services provided through the website are addressed to a general public, do not target children and do not collect - knowingly - personal information from children under the age of 16.

The Privacy Policy applies to all users of the website. This Policy applies to the collection and use of your personal information by the company ([email protected]).

What information we collect from you

When you visit the business website, we may collect data from you. Some of these data may be of a personal nature. These data may include your search history, IP address, screen resolution, browser you used, operating system and settings, access times and reference URL. If you use a portable device, we may also collect data that recognizes your device, settings and location. The processing of the above data is done in order to provide you with seamless access to the information of our website.

The company reserves the right to collect non-personal user identification data (browser type, type of computer, operating system, internet providers, etc.) and/or monitor Internet Protocol addresses (IP Address) using corresponding technologies (cookies). Cookies are small text files stored on each user's hard disk without accessing documents or files from the user's computer. They are used to facilitate user access when using specific services and/or pages of the Website, as well as for statistical purposes. For more information on the cookies used by the Website, users are requested to visit the Cookies Policy page.

If you are interested in contacting you through the contact form, we will necessarily collect your name, email address, and contact numbers and your address. If you wish to make an online request for reservation via the contact form, then we will also collect the arrival and departure date as well as the room type.

If you choose to subscribe to the company's newsletter, we will collect your email address and your name if you consent to receive updates so that we can regularly send you updates. You can withdraw your consent at any time by sending an e-mail to [email protected] .

If you choose to send us a message from our Facebook page, we will collect your name in order to respond to your request.

What data we collect and process in our hotel

At our hotel we collect and process personal data for the processing of your bookings, such as name, passport or ID number, gender, profession, VAT, tax office, contact details (address, country of origin, email, telephone), date and place of birth, language of preference, language of preference, registration number, flight information, credit card details, information on special offers and services, information on our customers, and location of birth.

We use your personal data to provide the services of our Hotel, to fulfil our contractual obligations and to complete payment, to ensure your safety and security of our staff and property, as well as to keep a record in accordance with tax and insurance law.

Legal basis for processing of personal data

The legal basis for processing the personal data we collect during your visit to our website is consent during the visit of our website. Similarly, when filling out the contact form or sending newsletters, we ask for your consent.

The legal basis for processing your personal data for the booking and servicing of our customers is the contract drawn up in this context (hotel contract).

How we collect your personal data

We collect your personal data directly from you. You provide us with your personal data when you complete the registration/communication forms available on our website (contact form, application for subscription to the newsletter).


Use - disclosure of personal data

We use your personal data to respond to your requests in order to serve your reservations at our hotel and to send special offers.

Your personal data that we collect through the website is not disclosed/ transferred to third parties.

Storage - protection of personal data

The hosting area (data center) where your personal data is stored is in Germany and the backup copies are also available.

Retention time of personal data

The retention time of your personal data is determined as follows:

1. In case you fill out the contact form, your personal data is kept until 31-12-2023.

2. In case you subscribe to the newsletter service your personal data is kept until 31-12-2023. You can of course inform us at any time that you no longer wish us to send you a newsletter by sending an e-mail to  [email protected] so your data will be deleted .

At the end of the period specified by the relevant legal-tax obligation (if applicable), your personal data shall be deleted.

Social media plug-ins

Our websites incorporate application interfaces through social networking or plug-ins of social networking services, such as the services provided by Facebook, Twitter, Google+, etc. These plugins can transfer information to the respective platform for you, without this being immediately perceived. This information includes the use of the platform identification number, the websites you have visited, etc. The Plug-ins is governed by the data protection policy of the social networking service.

Data security

To protect the personal data of our users and visitors, we use secure connection and data security measures to prevent the risk of loss, misuse, unauthorized access and disclosure of your personal information.

Your rights regarding the processing of personal data

You have the right to obtain information about your personal data that we have stored at any time, in accordance with applicable law and free of charge. We may ask for proof of your identity before we give you this data. In some cases, we may not be able to allow access to specific personal data. For example, if your personal data relates to the personal data of other persons or if it is retained for legal reasons. In these cases, we will explain to you why you cannot obtain this data.

You have the right to request the correction - update of your data and the company will immediately correct them.

You have the right to request the deletion of your personal data and the company will immediately delete them. However, in some cases where applicable legal and tax obligations require mandatory data retention, the deletion of data may be prohibited. In these cases, we will explain to you why we cannot delete your personal data and for how long.

You have the right to request the cessation of processing by the company of your personal data and the company will immediately cease processing them. If this is not possible, we will explain to you why we cannot stop processing your personal data.

You have the right to request the transfer of your personal data to another body/organization and the company will immediately transfer such data. However, in some cases due to substantiated obligations of the company, your request may not be accepted.

In case it turns out that your personal data has been leaked from the company and as a result of material or non-material damage, you have the right to complain to the competent supervisory authority (Personal Data Protection Authority).

In case of exercise of one of the above mentioned rights, our company will take every possible measure to satisfy your request within thirty (30) calendar days of receipt, informing you in writing of the satisfaction of your request, or the reasons that prevent your exercise, or the satisfaction of one or more of the above mentioned rights in accordance with the General Data Protection Regulation (OJ 679/2016).

In order to exercise your above rights or if you have any questions about the privacy policy or if you need help with the exercise or understanding of privacy options, please contact the privacy team at  [email protected] or write to us at:


Psakoudia, Ormylia, 63071, Sithonia, Halkidiki, Greece

Right to denounce

According to Regulation No 679/2016, you have the right, if you consider that your rights regarding the protection of your personal data are being violated, to lodge a complaint with the Personal Data Protection Authority, which is based in Athens (Kifissias 1-3, P.K. 115 23) and telephone 2106475600 and fax 2106475628 or at the email address [email protected].

Changes in the privacy policy

The company may modify this Personal Data Protection Policy. Please check the Application Date at the beginning of this Policy to see when this Policy was last revised. Any revision will take effect as soon as we post the revised Policy.

If we make substantial changes to this Policy that extend our rights to use the personal data that we have already collected from you, we will inform you and provide you with the option for the future use of this data.